Did you know in the Online Banking Center you can create an available balance alert for an account? This is a nice way for you to be notified when an account falls below a certain dollar amount.
How: From the ‘Preferences’ menu, select ‘Alert Options’. Click ‘Add Alert’ from the toolbar and choose ‘New Account Alert’ from the drop-down list to open a pop-up window. Under ‘Alert Criteria’, choose an ‘Account’, select ‘Available Balance’ for the ‘Field’, select the ‘Trigger’ and enter an ‘Amount’. Within the ‘Notification Frequency’ section, select if you want to be alerted each time it happens or only the first time it occurs. The ‘Notification Preferences’ area allows you to choose the ‘Type’ for how you want to receive the alert. Alerts are always sent to your secure online banking mailbox and you can additionally receive an email, call or text, depending on the preference you select. When finished, press ‘OK’.
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If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.