Did you know in the Online Banking Center you can submit a stop payment request for a check? When you need to place a stop payment on a single check or a series of checks, this is an easy and convenient way to do that.
How: From the ‘Services’ menu, select ‘Stop Payment’ and complete the information for your request. Review what you have selected and entered, for accuracy. Press ‘Submit’ to finalize the request. Our standard stop payment fee applies for each request submitted.
Reorder Checks and Other Banking Supplies
Stop a Scheduled Payment in CNBillPay
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.