Skip to main content

Upgrade for a Better Experience

Canandaigua National Bank & Trust would like to encourage all of our customers to update their internet browsers as new releases are made available. Using the most recent browser version ensures the best security, design experience, speed and functionality.

Continue to CNBank.com

If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

You

Text Banking

Now you have another way to bank on the go with CNB's Text Banking.  Simply use your mobile phone to send a secure text message to 226563 and you can receive the most commonly used banking functions.   Save this text number to your contacts as CNB Text Banking for easy access.   

Text banking can be used to quickly access:  

    • Balance for the account that you have requested and enabled for text banking.
    • Account Transfers between your text banking accounts
    • History provides a list of transactions for the text banking account provided
    • Help provides you with our Text Banking Helpful Hints and Frequently Asked Questions 

Instruction on how to use CNB’s Text Banking:

Balance Inquiry. BAL CK01
This text would provide you with the balance for the checking account created with the short name CK01.

Transaction history. HIST SV01
This text would provide a transaction History for the savings account created with the short name SV01.

Transfer Funds. XFER CK01 SV01 30
This text would transfer from the checking account created with the short name CK01 to the savings account created with the short name SV01 in the amount of $30.

Text the following commands to 226563 for commonly requested information.

Commands Function
BAL  All account balances enrolled in text banking
BAL <account short name> ex. BAL CK01 Receive account balance
HIST <account shortname> ex: HIST SV01 Receive account history
XFER <from account short name><to account short name><amount>
ex: XFER CK01 SV01 20.00
Transfer funds
LIST Receive a list of commands
HELP Receive information on text banking
STOP Cancel enrollment in text banking

Text Banking FAQ

Text Banking Support

Have questions about
Text Banking?
View our Mobile/Voice Banking FAQs  
 

Text Banking FAQ

Text Banking Support

Have questions about
Text Banking?
View our Mobile/Voice Banking FAQs  
 
 

*Text Banking is free, but your mobile service provider may charge for sending and receiving text message. Check with your mobile service provider for details and specific charges that may apply for you.
*Text Banking is free, but your mobile service provider may charge for sending and receiving text message. Check with your mobile service provider for details and specific charges that may apply for you.