/Contact-Us-Phone-Icon-Small.png) Phone
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Call Center Telephone Numbers: (585) 394-4260 (800) 724-2621
Call Center Representative Hours (Eastern): 8 AM - 8 PM | Mon. - Fri. 9 AM - 1 PM | Sat. - Sun. |
Call Center Telephone Numbers: (585) 394-4260 (800) 724-2621
Call Center Representative Hours (Eastern): 8 AM - 8 PM Mon. - Fri. 9 AM - 1 PM Sat. - Sun. |
/Contact-Us-Online-Icon-Small.png) Online
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Secure messaging with Online Banking: Account related questions can be submitted using the secure message feature within Online Banking. You may also request a change in mailing address using this feature.
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To report a lost or stolen ATM or debit card:
During business hours:
Call us immediately at (585) 394-4260 or (800) 724-2621 and speak to a representative
After business hours:
Call (585) 394-4260 ext. 3 or (800) 724-2621 ext. 3 immediately and follow the voice prompts.
During business hours:
Call us immediately at (585) 394-4260 or (800) 724-2621 and speak to a representative
After business hours:
Call (585) 394-4260 ext. 3 or (800) 724-2621 ext. 3 immediately and follow the voice prompts.